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HSA Mechanical -- Allentown / Wilkes-Barre
HSA Mechanical is a full-service commercial/industrial facility services company. They provide preventive maintenance and service to air conditioning, heating, refrigeration, air and water systems and ventilation. They also remove and replace equipment as well as design build solutions for building owners, facility managers and end users. Additionally, they also offer building automation services, project management and equipment optimization.
Prior to his time at HSA Mechanical, current President Blair Newsham advanced through PSE&G for 20 years before deciding it was time to leave and go back into small business. After a stint in Energy Management, he purchased Herman Sommer & Associates of Allentown, PA and rebranded the business HSA Mechanical. In 2020, he sold the business to Service Logic and remained as the President of the organization.
According to Blair, “being a part of the largest privately held commercial HVAC aggregator in the USA, provides us with the resources that small businesses do not normally have access to. The brilliance of Service Logic is to retain the owners that sold their businesses, so those businesses still operate independently, remaining a part of the community. To use an overused term – so true in this case – It is the best of both worlds.”
Blair was asked to manage and integrate the National HVAC Services branch office in Wilkes-Barre when the General Manager Tom Yesilonis indicated that he wanted to retire in 2021. After integrating the customers and employees of this branch into HSAM, they re-branded this office as HSAM. They continue to have an operating office and presence in Wilkes-Barre, and all administration and dispatching is executed in Allentown, PA.
The HSA Way
According to Blair, what makes HSA Mechanical unique is that “we are a premier level service provider.”
Our technicians are highly trained in the hard skills, and the soft skills, they are well compensated and enjoy a great benefits package. We won’t hire just anyone, we want the best, with the best attitudes. We approach our clients as partners, we want to be as responsive as possible, to make their jobs as easy as possible. Our forward-looking maintenance program allows for us to provide the client with information about their equipment which they may choose to address now or later.”
“We have a couple of ways that we define ourselves – the HSA Way is one of them – doing it the right way the first time and every time,” says Blair. “ Another is Service in Hours, Not Days – we work hard to be responsive when your equipment is down. We understand that a clients customers and employees depend on clean conditioned air. It is our job to keep if flowing. As a business to business company, we get it. It’s our job to keep your facility, Operational, Productive and Comfortable – THAT is the HSA Way.”
Blair explains: “We tend to pick up new clients when they are unhappy with their current provider. We have recently started servicing a major food processer who contacted us when they saw our trucks at a neighboring facility. When we reviewed the equipment, we asked them how often they changed the air filters and cleaned the coils, because everything was impacted with dirt and neglect. They told us that their existing provider was there two weeks ago, and everything was OK. We showed them pictures and video of their equipment, the impacted coils, and the filters that were at least a year old. We found failed compressors, motors, controls, etc., all of which we cleaned, repaired or replaced. It was thousands of dollars of work that we completed. Now, why didn’t the other company show the customer the issues and suggest repairs? We can only speculate, but it is our experience that in many cases, the technicians are just not trained, and the company does not have the processes and procedures to follow up with repairs. They figure if it fails, the customer will call. We don’t do that, we do a deep dive, we present the client with a laundry list of repairs for the customer to absorb, and then we work with them on a prioritization schedule. That’s the HSA Way. We drive proactive repairs, not reactive emergency service calls. We want the client to know where the rakes are, before they step on them.”
Connect With Them!
You can reach out at any time to discuss what HSAM can do to support your facility online at https://www.hsamechanical.com/ or by phone at (570) 825-2894 (Wilkes-Barre) and (610) 435-0995 (Allentown Headquarters).